Patient tech help for seniors, with no silly questions
Nobody was born knowing how to use an iPad. We sit down with you, go at your pace and explain things in ordinary words, as many times as you like.
What we often help with
- Video calling the grandkids
- Email and sending photos
- Using myGov, Medicare and online banking
- Knowing which messages and calls are scams
- Getting more out of a phone, tablet or computer you already own
What a visit looks like
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A cuppa and a chat
Tell us what you would like to be able to do. We start from there, whatever your experience.
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Hands on, at your pace
You hold the device and we guide you. People learn more that way.
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Notes to keep
We write down the steps in plain language, so you have something to refer to after we leave.
Common questions
Is it OK if I don't know the right words for things?
Of course. Describe it however you like. "The little picture thing has gone" is a perfectly good place to start.
Can you come back and go over it again?
Yes. Plenty of people prefer a few short visits to one long one.
Tech playing up? Let a Nerd come to you.
Tell us what is going wrong and we'll find a time that suits.