Printer setup and fixes at your home or office
Yes, the printer says offline. It's lying. Nearly every printer problem comes down to the connection between the printer and your devices. We set it up properly so you can print from your laptop and your phone without the ritual of turning things off and on.
We see this a lot
- The printer shows "offline" even though it's on
- It stopped working after a new router or computer
- Your phone can't find the printer
- Prints come out streaky or blank
- Scanning to the computer has never worked
What we sort out
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Connection
We connect the printer to your network and remove old, confused copies of it from your computer.
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Every device
We set up printing and scanning on each laptop, phone and tablet that needs it.
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A test run
We print from each device and check print quality before we leave.
Common questions
Do you repair printers?
We fix setup, software and simple faults such as blocked nozzles. With a mechanical fault on a cheap printer, replacing it's usually better value, and we'll tell you so.
Can I print from my iPhone?
Most modern wireless printers support it. We'll set it up and show you how.
Tech playing up? Let a Nerd come to you.
Tell us what is going wrong and we'll find a time that suits.