Phone and tablet setup: new phone, same contacts, same photos
Moving to a new phone should be simple, and sometimes it is. When it isn't, we sit down with you and get your contacts, photos, messages and apps across.
What people ask us for
- Moving everything from an old phone to a new one
- Switching between Android and iPhone
- Freeing up storage when your phone says it's full
- Setting up email, myGov or other apps
- Forgotten Apple or Google account passwords
How it works
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Check your accounts
We make sure you can sign in to your Apple or Google account, because everything else depends on it.
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Move your things
We bring across contacts, photos, messages and apps, and check that nothing was left behind.
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Show you the ropes
We go through the things you use each day and write down anything you would like to keep.
Common questions
Can you fix a cracked screen?
Screen and battery replacement is specialist work, so we usually point you to a repairer. We can help with the setup and data side.
Can you help if I am locked out of my Apple account?
Often, yes, if you can prove the account is yours. Bring what you have, such as old passwords, trusted phone numbers and proof of purchase.
Related services
Tech playing up? Let a Nerd come to you.
Tell us what is going wrong and we'll find a time that suits.